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I did my due diligence to find someone who was familiar with a specific loan product that matched my situation and after reaching out to five other lenders/banks, Chris Graves was the only loan officer who was knowledgeable about the product. Chris walked me through the process of what was needed and helped me secure the loan product in a timely and efficient manner. Time is a valuable commodity and so I appreciated that Chris was available via email/text/phone and on nights/weekends. When he was out of the office, he let me know who on the team was the point of contact in his absence. Chris and his team were professional in all their communication. Chris was on time for scheduled meetings, had reviewed my file in advance of the meeting and responded to all my questions/comments. Chris presented several financing scenarios using actual data and shared the information in advance with ample time to review and ask clarifying questions. I highly recommend Chris and look forward to working with him and his team again in the near future.
We have worked with Chris 3 times over the past 7 years. He has always been great to work with. Very professional and informative. Thank you, Chris!
We were first-time home-buyers and had little knowledge of the home-buying process. Right from the very beginning, we knew that the pre-approval and mortgage process would go smoothly, as Chris answered all of our questions in a knowledgable and easy to understand manner. He was polite, courteous and extremely helpful. He was able to do the entire process over the phone and via email, which was very convenient for our busy schedules. He was always available for our questions in a timely manner. We got a great rate, and he assured us that he would notify us for refinancing if rates get better. He even has called to make sure we are satisfied with our mortgage and has answered some questions we had after our purchase. I cannot stress enough what a great guy Chris is and how easy this whole process has been. I recommend Chris to anyone! We will use him again when we upgrade. We are some extremely happy customers!
We want to thank you for all of your time, effort, support and advise during our loan process. You always were there for us for any question that we had. Highly recommend. Thanks a lot!
As we have now had a week to settle in our new house and look back and reflect on the whole process, we cannot say enough about Chris and the impeccable service we received. From quick response time to answering endless questions of ours and being creative with each offer we made (there were several) to make us feel comfortable and be competitive we were thoroughly impressed. We were first time home buyers so we needed a lot of guidance and we got so much more from Chris and his team. We would highly recommend his services to friends and family. Thank you!
We worked with Chris to get our first ever mortgage loan approved. Given that it's not so easy the first time, Chris nevertheless, made sure it was a seamless experience. He was always quick to respond and give updates on the process. We got our loan in no time and now we've happily moved in :). Would surely recommend him!
Chris helped me buy and refinance home, I would definitely recommend him , he is the best person God put in my life , he is nice and human guy and he give you the best advice and you can trust to him 100%. God bless you and you deserve everything u have in your life , the important thing you love what u do . J
I did not want to let another day pass without letting you know how grateful I am to you, Christina and your group for the great support you guys gave me to make buying my home possible. I want to let you know how fortunate I feel to have had you and your group, because you guys always showed so much professionalism being there contacting me by phone and emails so very diligently, taking in care all details, and doing everything possible that was in your hands and beyond. Working in the way you did in the days and hours that many people would not have done, made me feel the support, professionalism and commitment on your part to help me reach my goal. Once again I want to express my great gratitude and send my most sincere wishes that you have a great year full of blessings and prosperity.
Know that everyone I know who wishes to buy or refinance a house will have my most cheerful and sincere recommendations to do so with your team.
Chris returned calls in a timely manner, very personable and closed our loan very quickly. I highly recommend Chris for your next loan.
I worked with Chris on a FHA loan, and he was just simply awesome. There were a number of bumps along the way (some that almost made the deal fall apart), but Chris found a way to get it done and save the deal! He is also very communicative and was available on odd hours to get things done. Overall, highly recommended.