Testimonials & Reviews Leave Review
There is nothing better than receiving sincere thanks from my clients for a job well done. Some of my clients have shared their thoughts with you below.
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Chris and his team are unbelievable!! They helped us get the house of our dreams in no time! Chris had different options for our limited abilities. I think we had the best experience in purchasing a foreclosure house thanks to Chris and his team!
Christopher Graves is knowledgeable, professional and in my opinion an expert in the mortgage approval process. After working with several other loan officers in the past without success, I turned to Christopher. He was able to guide me during this stressful process and made it less frustrating. I will continue to work with him in the future as well as recommend him to my friends and family .
Chris Graves is one of the most professional and knowledgeable mortgage brokers I have ever worked with. He was able to help me complete the mortgage process to achieve the results I wanted within the time frame he promised. I highly recommend Chris for any and all of your mortgage needs
Chris went way far beyond above his call of duty. Left and right, I was amazed by his efforts and willingness to help me in any way he could. I'm more than completely satisfied. I would not only recommend him, but I'd urge anyone I know, to use him for their home purchasing/ refinance needs.
Our office, the closing agent, is highly impressed with the professionalism and prompt response that Christopher Graves and his team (Christina Burlette, and the Gerst Team) provided the First Time Homebuyers in Middlesex County and our office. There were some issues with the property; however, Christopher and his team worked tirelessly to assist us and all parties concerned and we were able to close two weeks in advance. Buyers are very happy and so are we. We are definitely recommending Christopher to our clients and colleagues. GREAT JOB!!!!
Chris was always available when I called/emailed and would always respond right away. I was unsure of what I wanted to buy but Chris was more than willing to get me multiple pre approvals whenever I needed them. He was always upfront and honest with me and my family. I would highly recommend Chris and will use him again in future business deals.
Chris was so great to work with. I must of emailed and called him millions of times and if he was not available he always got back to me very quickly. We helped us get a very quick closing as well. We look forward to working with Chris in the future.
Chris is an awesome loan officer I found him through Zillow and didn't know anything about the home buying process. His vast knowledge of the mortgage process is truly incredible. He provided me with multiple options for my home financing and helped me decide the best option for me. he was not a pushy sales man or trying to make me buy a house i could not afford. He was honest with him prices and honest with his recommendation a truly hard trait to find from anyone in the financial industry. I will recommend him to anyone looking for a loan for a new or refinanced house. Thank you Chris for helping us finance our new home!
As a real estate broker, I have worked with many mortgage brokers over the years. During a recent transaction with Chris, I found that he is very responsive and was very involved with the Buyer throughout the whole process. The Buyer was very well informed of what to expect and Chris made sure to go the extra mile in order to meet all deadlines . I highly recommend working with Chris in the future.
My family was looking to relocate from Connecticut and looking for a professional to help us secure financing for our new home. Chris was recommended to me by an acquaintance in Massachusetts. We had spoken to two other mortgage professionals in the area and were not comfortable with the level of service nor their expertise of the mortgage industry. Once we spoke to Chris and he was able to answer all our questions and address our concerns, we moved forward with Chris to secure financing for our purchase. We made an offer on a house and after some negotiating an agreement was reached, we were ready to move forward.
With a rather large 30 year mortgage ahead of us we decided it would be prudent to check with the large bank that had held our current mortgage. Before signing on the "dotted line", we wanted to be sure we were making the best financial decision we could for our family. Said bank came back with a great rate and low closing costs and a few incentives while promising they would be able to meet our closing deadlines. We called Chris to see if he could match the rate, his lenders were unable to. Chris closed with "I will provide personal service and you will not be a number with us but I do not have a lender that can match those terms. Good luck with everything and please keep us in mind in the future." We were disappointed as we truly respected and trusted Chris but with so much money involved we felt we needed to go with our current lender.
Two days before our commitment date we received an email from the other bank explaining that they had overlooked the lending limits in our area and would not be able to structure/provide the loan as promised and would not be able to meet our deadlines. They did however offer to provide financing with completely different terms and new dates as well as suggested to “speed things along” or to get an exception on lending limits, we move all of our financial assets to their institution. Needless to say, the terms were not favorable to us and we were appalled they expected us to give them more business after "overlooking" their lending limits in our area!
We called Chris at 8PM in a panic to see if he would be interested in taking us back as clients and if there was anything he could do for us. Chris returned our phone call within the hour. Chris treated us with complete respect as we explained everything and forwarded correspondence to show that the decision was not made based on our finances and nothing in our application was inaccurate. It was truly the other banks error. Not once did Chris say or hint at an "I told you so", which he was well within his rights to do. The phone call closed this time with Chris assuring us he'd call us in the morning after he reviewed everything and a promise he'd do whatever he could.
The next day we received a call from Chris as promised with hope that something could be done. Chris, his staff, and his lenders worked swiftly with our attorney to assist us. Not wanting to be "cut out of the deal", the other bank tried to throw up roadblocks but Chris fought tirelessly for us. Chris was able to help us secure a loan with favorable terms and close in 3 weeks.
As I write this review I am still so very grateful for Chis' professionalism and knowledge of the industry but mostly for the respect and compassion he showed our family during a very stressful time. I truly believe without Chris I would not be sitting in my new home now.
Without hesitation I would recommend Chris as a mortgage broker and I would not hesitate to use him again.
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